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Frequently Asked Questions

Everything You Need to Know

Looking for more information about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find what you need, get in touch.

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What are your payment options?

At Rowdy Wear, we offer a variety of convenient and secure payment options to ensure a seamless shopping experience for our customers. Here are some of the payment methods we accept:

  1. Credit and Debit Cards: We accept major credit cards such as Visa, Mastercard, American Express, and Discover. You can securely enter your card details during the checkout process.

  2. PayPal: If you prefer using PayPal for your online transactions, you can select this option at checkout. Simply log in to your PayPal account to complete the payment.

  3. Mobile Wallets: We also accept popular mobile wallet services such as Apple Pay and Google Pay. These options allow you to make quick and secure payments using your smartphone or other compatible devices.

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What is your return policy?

1. Eligibility: To be eligible for a return, the item must be unused, unwashed, and in its original condition with all tags and packaging intact.

  1. Timeframe: You have 30 days from the date of delivery to initiate a return or exchange.

  2. Return Process: To initiate a return, please contact us at our email, rowdywearofficial@gmail.com with your order details. 

  3. Refund or Exchange: You have the option to receive a refund for the returned item or exchange it for a different size or product of equal value. Refunds will be issued to the original payment method used during the purchase.

  4. Defective or Damaged Items: If your item is damaged, defected, or you are just not happy with it, we will exchange that item for free.

We always strive to provide excellent customer service, and if you have any further questions or concerns about our return policy, please don't hesitate to reach out.

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